It's strange, I've literally had zero issues with them. I have had to refund orders a few times, and it's usually automatically done in seconds. Maybe it's different in different areas.

I used to live in apartments with an address set up of "(building) letter + (unit) number." Maps and GPS didn't direct people to the unit you put in, instead directing every address to the rental office, regardless of what building you actually lived in.

It made deliveries hell. If the space for written directions was available, I would copy/paste directions I had pre-written so the drivers could find my specific unit. I put those directions in both English and Spanish, since so many drivers spoke Spanish primarily.

I was in building L, but the address line wouldn't let you capitalize letters. So my unit would always print out as "l", which delivery drivers (who didn't read my clear instructions) would think was a capital i.

After twice having my food delivered to the wrong address and arguing with drivers about it, I gave up entirely. But both times I contacted Doordash to say my food wasn't delivered, and thankfully, I got full refunds on both. I should note that the Doordash account was a perk from my workplace, where the fees weren't included, so maybe having some kind of "premium" account factored into the response. Still, it just wasn't worth the hassle. The way I see it, the whole point of food delivery is not having to get out of my pajamas and leave the house. If I'm going to have to get dressed and drive across the massive complex to get my food anyway, I might as well just pick it up from the restaurant myself and cut out the middle man.

They do this so often yet they always get new customers from the dumb and lazy pool. They'll never go out of business.

how insulting a "partial refund" at least a full refund for the first few times.

I think this is just society at this point. So much of my therapy was learning to not let other people make their problem my problem, society seems stuck in that mindset too, you don’t need to solve anything just outsource your problems to someone else, you’ll still have problems but now you can be mad at a person no a concept or obstacle so that’s somehow… better?

This is 100% why these services exist. Running a.business with emplpyees who are delivery deivers is expensive, especially when benefits and insurance are required.

Hence the push for these bull shit "gig work" style apps.

Now you get people who maybe make 10% more as a Door Dasher than they wpuod directly working as say, a Pizza Hut driver dirrctly. Without realizing they are making basically halfnas much because they also get to cover all the backend expense Pizza Hutt wpuld cover.

The way we win is unionizing, that's why they're so scared of that.

Thats a nice way of putting it. I always just thought of it as inserting themselves into things that worked fine before but now they extract margin from everyone involved.

I used to just phone a local business and someone would who worked for them would bring me food. It worked fine.

By all means, be choosy with where you spend your money and who you work for. But don’t delude yourself into thinking that’s how we win.

There should be a bot that responds with this every fucking time somebody says "boycott."

(I say as someone who has been boycotting several large companies for decades, to zero observable effect.)

Spending ANY money on a food delivery service unless you physically cannot get it cause you’re laid up or sick or something is a waste of money.

$1 is too decadent, go get your own damn food or make some

i mean, 130 on delivery is decadent. we all deserve some decadence though. life sucks and decadence is how some of us recharge.

After delivery fees and tips, that's roughly a meal for 2 people, plus a dessert. And a drink, which the driver left at the restaurant.

uber eats takes a percentage out of the order, so the restaurants surcharges to compensate.

That could be a family of four or so. After charges, taxes, fees, and tip my husband and I often end up paying $70-80 for delivery food service in the US.

Restaurant bill for 2 yesterday was $350... It's easily achievable too if you aren't careful, and no single item seems that expensive until you add it all up.

That could be a feral colony of lepers. After taxes and charges, my paramour and I often end up paying an arm and a leg for food delivery in antiquity

This happens all the time. For the customer, they'll get a refund if it's the first time it's happened to them, but if it keeps happening then they'll likely be denied refunds after a while, as support will assume the customer is lying to get free food (unless they submit doorbell cam footage, which they often do). For the driver, nothing will happen to them, but if customers keep reporting their food as stolen then eventually the driver will be removed from the platform, as support will assume the driver is stealing.

It’s what the other commenter said. Generally if you’re a good customer they refund you no questions asked.

I actually had a food delivery guy drop off my food but steal a package from my porch. Even with the footage, you should have seen how fast they clammed up.

So food theft, no problem. Other theft “get a subpoena”.

I rarely have issues with deliveries, but the odd times I have had issues I've been refunded in full to my card and received coupons for my troubles. No questions asked.

Most of my issues have been with the restaurants themselves. I have a very specific yet easily avoidable food allergy. So when I find said ingredient liberally sprinkled on top of my food for decoration, I know the restaurant simply didn't read my order.

It's on the company to pay you properly.

"Two street corners": https://www.google.com/maps/dir/Pita+Stop,+202+Joliet+St,+Dyer,+IN+46311/2600-2798+Squire+Ct,+Dyer,+IN+46311/

You underestimate american suburban development. Yeah, that's a 45 minute walk, each way.

There are also people who have limited mobility. If it's 2 street corners away, whats keeping the driver which gets paid from making the delivery instead of fucking off to the other end of town?

but I am le tired

You’re right.

People talk about “voting with your wallet” then turn around and dump their hard earned cash into the pockets of rich tech bros while crying they can’t afford it and take zero responsibility for the fact they’re making the choice to eat worse, pay more and have shit like this happen left and right.

If you KNOW something is a scam and you still choose to interact with that yes you are partially responsible and yes you are contributing to the larger problem at hand, sucks to hear but sometimes we need to be honest with our selves so we can make better choices.

I don't care at all if someone rips off an evil corporation, steal away, but stealing FOOD from citizens is reprehensible, no matter who it is.

Damn. You are trash.

I just keep using their 50% off "new customer" coupons over and over through various means, they don't make a profit as-is and they definitely don't make a profit off me

Taking advantage of their coupons it usually costs about the same driving myself and ordering directly or sometimes cheaper (including tip)